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Refund & Return Policy

Returns:
Our return/refund policy is valid for 60 days.

To be eligible for a refund, your item must be unused, undamaged and in the same condition that you received it.

To complete your return, please include your order number and/or receipt.

Return Shipping Address: 
To return your product, please email us for the appropriate return-shipping address. A tracking number will be required for verification purposes. Please email: Returns@ElevateRecovery.com

Refunds (if applicable):
If your refund is approved, we will dispatch the funds to be applied to your credit card (or original method of payment) within 3-5 business days.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange your product for the same item, send an email to: Exchanges@ElevateRecovery.com

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